Account & Membership

What are the limitations of the GameSalad trial?

When you open GameSalad Creator and login for the first time, a free trial period begins. A day of your trial time is considered used if you use the tool for 15 minutes or more in a given day, so you can take your time and explore the product at your own pace over the course of days or weeks. During the trial period, you may use the full functionality of the product, including publishing to all platforms GameSalad supports for testing and evaluation purposes (with the exception of HTML5 publishing; if you’d like to evaluate the HTML5 engine, use the GameSalad Arcade publish platform) The only restriction is that all published games will include a GameSalad splash screen that indicates the game was published using a trial version of GameSalad and is not for commercial use.

Can I get a refund for my GameSalad subscription if I decide I don’t want it anymore?

At GameSalad, we firmly believe you should be able to “try before you buy”, and this is one reason we offer a time-limited full-featured trial version. We also encourage prospective subscribers to check out our forums and the rest of this knowledge base to help answer any pre-sale questions you may have.  We also strongly encourage you to use the help button in the lower-right of every page if you need help – a real person will help you! With all this said, if you ever decide that you no longer wish to use GameSalad, you may check the details of your subscription, upgrade, cancel or put your account on hold by using the Account Settings page.  Please note that you will not receive a prorated refund if you choose to cancel; you may continue using it until the account expiration date, at which time you will no longer be able to use GameSalad Creator. You may reactivate your account at any time to resume access to GameSalad; your projects and data stored in your portfolio will be safely stored.

What are the differences between GameSalad subscription levels?

GameSalad currently offers two subscription levels: Basic and Pro. Basic users can use all the behaviors and functions of GameSalad Creator, but can only publish to the GameSalad Arcade and utilize the GameSalad Viewer for native device testing. Pro users have full, unrestricted access to all publishing platforms and receive priority technical support.

Is GameSalad Free?

We offer a free trial period when you sign up for your first account, but after that, you will need to purchase a membership. There are two membership options, Basic and Pro. A Basic membership costs $19/mo or $199/yr, and gives you access to everything in GameSalad and lets you publish to the GameSalad Arcade. A Pro membership costs $29/mo or $299/yr and gives you everything in the Basic membership plus the ability to publish to all the different supported platforms.